Terms and conditions

1. What This Offer Is

Metric Bloom (we, & us, Metric Bloom) offers a free Marketing Audit (the Audit) to eligible businesses. The Audit produces a Report covering six checks:

• Health Score — one overall A–F grade for your digital presence

• Google Business Profile — match accuracy checked across 70+ online directories

• Reviews & Reputation — volume, sentiment, and response quality

• Website & Tracking — speed, Meta Pixel, GA4, and on-page basics

• Social Presence — where you're active versus where you should be

• Competitor Benchmark — a side-by-side comparison with up to three local competitors

Findings are severity-ranked and walked through with you on a complimentary 30-minute call.

The Audit is a diagnostic snapshot based on publicly available data and the information you

provide. It is not a substitute for a full technical audit, a paid strategy engagement, or

professional advice.

2. Eligibility

This offer is limited and restricted to businesses in the UAE and GCC (Saudi Arabia, Qatar,

Bahrain, Kuwait, Oman). To qualify for a free Audit, a business must:

• Be a genuine, operating business registered or trading in the UAE or a GCC country

• Submit accurate details via the audit request form (full name, business name, email,

phone, website URL, and business address)

• Not be a marketing, advertising, CRM, or automation agency, or a direct competitor of

Metric Bloom

Slots are limited. Metric Bloom reserves the right to decline, limit, or discontinue the offer for any

business at its sole discretion, including where capacity, eligibility, or suspected misuse is a

concern. One complimentary Audit is provided per business or domain.

3. No Purchase Necessary

The Audit is provided free of charge with no obligation to purchase, subscribe to, or engage any

Metric Bloom service. Booking or receiving an Audit does not create a service agreement,

retainer, or any binding commercial relationship between you and Metric Bloom. Any paid

engagement that follows is governed separately by Metric Bloom's standard Terms of Service

and a signed proposal.

4. What We Need From You

To complete the Audit, the request form collects:

• Full name

• Business name

• Email address

• Phone number

• Website URL

• Business address

We may also reference your public Google Business Profile and active social media accounts to

complete the Report. You confirm that the information you provide is accurate and that you are

authorised to share it (e.g. you are the business owner or an authorised representative).

5. Turnaround Time

Reports and the accompanying walkthrough call are typically delivered/scheduled within 5–7

business days of receiving the information needed to begin. This is an estimate, not a

guaranteed deadline, and may vary based on volume of requests and the completeness of the

information provided.

6. Data Use & Confidentiality

Information collected for the Audit is used solely to prepare your Report and, where you've

consented, to follow up about Metric Bloom's services. We do not sell or share your business

information with unrelated third parties. Full details on how we collect, use, and protect your

data are set out in our Privacy Policy, which forms part of these Terms.

7. Ownership & Use of the Report

The Report and its contents are the intellectual property of Metric Bloom. You're granted a

personal, non-exclusive licence to use the Report internally for your own business decision-

making. You may not resell, redistribute, or share the Report with another marketing or CRM

agency, or represent it as your own work product.

8. Marketing & Case Studies

We will not use your business name, data, or Report findings in any public marketing, case

study, or testimonial without first asking for your separate, explicit consent. Declining does not

affect your eligibility for the Audit.

9. No Guarantee of Results

The Audit and Report are advisory only. They reflect a point-in-time review and our professional

opinion based on available data. Metric Bloom makes no guarantee about business outcomes,

rankings, traffic, leads, or revenue that may or may not result from acting on the Report's

findings. Decisions made based on the Report are your responsibility.

10. Limitation of Liability

To the fullest extent permitted under UAE law, Metric Bloom's liability in connection with the free

Audit and Report — whether in contract, tort, or otherwise — is limited to nil, given the Audit is

provided at no cost. This limitation does not exclude liability that cannot be excluded under

applicable UAE law.

11. Changes & Validity

Metric Bloom may modify, pause, or end the free Audit offer, or these Terms, at any time

without prior notice. The current version of these Terms, as published at audit.metricbloom.ae,

applies to all Audits booked from that point forward.

12. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any dispute arising from

the free Audit offer is subject to the exclusive jurisdiction of the courts of Dubai.

13. Contact

Questions about the Audit or these Terms can be sent to [email protected].